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Tuesday, June 10
 

8:00am EDT

Implementation of Mobile Fare Payments
Tuesday June 10, 2025 8:00am - 9:45am EDT
Cypress Room
As transit agencies explore the implementation of technology to increase ridership and enhance passenger convenience, one aspect at the forefront of this transformation is mobile fare payment systems. This workshop will provide a comprehensive overview of the key considerations, challenges, and best practices for implementing mobile fare payment solutions in transit agencies. By the end of this session, participants will be equipped with the knowledge and tools necessary to navigate the implementation of mobile fare payment solutions and contribute to the economic impact of their transit systems.
Speakers
avatar for Doug Jamison

Doug Jamison

Program Administrator, Central Florida Regional Transportation Authority
avatar for Terry Jordan

Terry Jordan

Director, Brevard County Transit Services
Terry A. Jordan serves as Director of the Brevard County’s Transit Services Department - Space Coast Area TransitMr. Jordan has over 33 years of professional Transit experience which began in 1990 at the Central Florida Regional Transportation Authority (also known as Lynx) where... Read More →
avatar for Kessia Harris

Kessia Harris

Director of Information Technology, Pinellas Suncoast Transit Authority
Kessia Harris provides strategic direction on new and innovative information technologies to benefit the organization. She works with her team to safeguard information system assets, and direct projects and activities of the Technology Department. Kessia has been with the agency for... Read More →
avatar for Jennifer Flynn

Jennifer Flynn

Senior Research Associate, Center for Urban Transportation Research/USF
avatar for Endya Freeman

Endya Freeman

Senior Revenue Manager, JTA
With over two decades of experience in the fare collection industry, Endya Freeman has been a driving force behind innovative and equitable fare payment solutions. At the Jacksonville Transportation Authority (JTA) in Jacksonville, Florida, her contributions have significantly impacted... Read More →
Tuesday June 10, 2025 8:00am - 9:45am EDT
Cypress Room
  Panel Discussion

10:00am EDT

The Art of Appreciation: How to Implement Employer-based Recognition Programs
Tuesday June 10, 2025 10:00am - 11:45am EDT
Cypress Room
This session is for public transit professionals who are interested in exploring the future of engagement and recognition for employer-based transportation benefits programs. Learning how recognition for organizations with great transportation options like transit passes or vanpool programs can speed up the adoption of effective strategies and provide a platform for national recognition. We will discuss how your agency can use recognition to attract and keep top talent, get valuable media exposure, and drive economic growth. Attendees will learn the basics of implementing an awards program through interactive activities and case studies
Speakers
avatar for Dahlia Singer

Dahlia Singer

Program Manager, Florida Department of Transportation
Dahlia Singer is the Program Manager the Commuter Assistance program serving Florida Department of Transportation’s District One (D1). In this role, she works closely with D1 Transit Agencies, Economic Development Councils, Manufacturers Associations, Metropolitan Planning Organizations... Read More →
avatar for Sara Hendricks

Sara Hendricks

Senior Research Associate, USF Center for Urban Transportation Research
Sara J. Hendricks, AICP, TDM-CP, is a Senior Research Associate at the Center for Urban Transportation Research, University of South Florida. Ms. Hendricks brings over 25 years of experience to her primary research interests in transportation demand management (TDM), growth management... Read More →
avatar for Julie Bond

Julie Bond

Senior Research Associate, CUTR
Julie Bond is a Senior Research Associate at the University of South Florida's Center for Urban Transportation Research. She also serves as the Program Manager for Best Workplaces for Commuters, a national organization that recognizes employers with exceptional transportation options... Read More →
avatar for Vanessa Wheeler

Vanessa Wheeler

Center for Urban Transportation Research
Tuesday June 10, 2025 10:00am - 11:45am EDT
Cypress Room
  Panel Discussion

1:15pm EDT

Navigating the Future: AI in Transit
Tuesday June 10, 2025 1:15pm - 3:00pm EDT
Salons F & G
This workshop addresses the rising interest in Artificial Intelligence (AI) within transit operations, sparked by inquiries about its practical implementation and impact on staff. We will delve into the real-world application of AI in transit, moving beyond theoretical concepts to explore concrete examples and address key questions. This workshop will foster a collaborative environment for sharing knowledge and exploring the future of AI in transportation.
Session title and description were generated using AI.
Speakers
avatar for Joe McCabe

Joe McCabe

Operations Manager, LeeTran
avatar for Joseph Cheney

Joseph Cheney

Deputy Director of Maintenance, PSTA
avatar for Lisa Stella

Lisa Stella

Executive Director, Lighthouse for the Blind of the Palm Beaches
Executive Director: Lisa Stella is thrilled to lead the Lighthouse for the Blind of the Palm Beaches team, inspired by their unwavering commitment to enhancing the quality of life for their clients. The Lighthouse’s positive impact extends not only to the children but also to their... Read More →
avatar for Martin Catala

Martin Catala

Program Director, TMI, Center for Urban Transportation Research/USF
Martin Catala is the Program Director of the Transit Management and Innovation Group at the Center for Urban Transportation Research (CUTR) at the University of South Florida. With over 28 years at CUTR, he specializes in public transportation performance evaluation, innovative mobility... Read More →
avatar for Jacob Yan

Jacob Yan

Assistant Professor, Civil Engineering, UF Transportation Institute
Dr. Xiang (Jacob) Yan leads the Just and Green Transportation Lab at the University of Florida. His work centers on the innovative and thoughtful application of data science and artificial intelligence to improve multimodal transportation systems. Bridging urban planning, data science... Read More →
Tuesday June 10, 2025 1:15pm - 3:00pm EDT
Salons F & G
  Panel Discussion

3:15pm EDT

Managing Transit Service Implementation, Monitoring, and Performance Management
Tuesday June 10, 2025 3:15pm - 5:00pm EDT
Salons F & G
In this session, participants will learn best practices on how to identify and implement successful types of transit services that are sensitive to the differing needs across a service area.  The discussion will also focus on why and how transit agencies can best use existing information and techniques to monitor the performance of different levels of transit service.  Lastly, a portion will identify recommended approaches for developing and managing an accountable performance measurement and reporting system that best engages your organization, board members, and the public.  
Speakers
avatar for Jimilla Hicks

Jimilla Hicks

Senior Transit Performance Analyst, Palm Tran
Jimilla Hicks is the Senior Manager of Performance Management at Palm Tran and a member of the Executive Leadership Team. She brings extensive experience in public transportation performance reporting, strategic planning, and continuous improvement. Prior to joining Palm Tran, Jimilla... Read More →
avatar for Yash Nagal

Yash Nagal

Project Manager, Benesch
Yash Nagal, PMP, holds Master’s degrees in Urban & Regional Planning and Project Management, along with a Bachelor’s in Civil Engineering. He spent the majority of his career as a public servant at transit agencies including LYNX in Orlando and Palm Tran in Palm Beach County... Read More →
avatar for Ryan Suarez

Ryan Suarez

Kimley Horn
Ryan brings more than 22 years of public and private sector transit planning experience, including planning, development, and implementation of a variety of transit agency initiatives and programs. Ryan held a leadership position at a small transit agency in Florida which afforded... Read More →
avatar for Jonathan Roberson

Jonathan Roberson

Research Associate, Center for Urban Transportation Research/USF
Jonathan Roberson, AICP, is currently a Research Associate with the University of South Florida’s Center for Urban Transportation (CUTR). Jonathan has over twenty years of expertise in transit planning and project implementation, including leadership positions at Manatee County... Read More →
Tuesday June 10, 2025 3:15pm - 5:00pm EDT
Salons F & G
  Panel Discussion
 
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