In this session, participants will learn best practices on how to identify and implement successful types of transit services that are sensitive to the differing needs across a service area. The discussion will also focus on why and how transit agencies can best use existing information and techniques to monitor the performance of different levels of transit service. Lastly, a portion will identify recommended approaches for developing and managing an accountable performance measurement and reporting system that best engages your organization, board members, and the public.
